We understand it can be frustrating when your cantilever umbrella isn't operating as expected. Here’s how to troubleshoot issues with the crank or glide mechanisms:. First, visually inspect the umbrella frame, pole, and any moving parts for tangled c
A stable base is crucial for the safe enjoyment of your cantilever umbrella. If it feels wobbly or unstable, please check the following:. Crucial Step: The base sections (A & B) must be completely filled as per your model's requirements:. If you've c
The 360° rotation is a great feature! If you're having trouble rotating your umbrella, try these steps:. Important Note on Lubricants: The manuals do not typically recommend user-applied lubricants, as these can attract dirt or damage certain materia
Adjusting the canopy angle allows you to get the perfect shade. If you're having trouble with the tilt function, let's look at the Canopy Glide Handle (E3). Most of our cantilever umbrellas use a Canopy Glide Handle (E3) that requires you to:. If the
If your cantilever umbrella is leaning or tipping, this is a serious safety concern that needs immediate attention. This is critical. The base sections (A & B) must be completely filled:. Cantilever umbrellas should always be closed in windy conditio
If the Solar LED lights on your umbrella aren't working, don't worry! Here’s a step-by-step guide to help you troubleshoot:. If you've tried all these steps and the lights still don't work, please contact our Customer Service team for further assista
If the LED light strip on your Atleisure patio umbrella isn't working, we understand your concern and have a few suggestions. 1. Request Our Analysis Guide:. We may have an analysis guide specific to your umbrella model that can help you identify com