Covers - General QuestionsUpdated 2 years ago
How many types of covers are there?
Our cover products range from outdoor furniture covers, dining set covers, chair covers, umbrella set covers, heaters, and grill covers.
Is my cover fade-resistant?
Even though our covers have a fade-resistant coating, we cannot guarantee complete fade resistance. Some environments, with excess exposure to direct sunlight, can cause sun-bleaching or dulling of the cover’s color. Our two-ply exterior fabric material performs better than common polyester covers that fade after a few months.
How do I prevent my covers from flying off on a windy day?
All of our covers have securing features, which may include: buckle straps, drawstrings, cords, and elastic trim. Securing features may vary, depending on the cover purchased.
How do I clean my cover?
We recommend using a washcloth with warm water. For stubborn dirt, you can use a mild detergent or dishwashing liquid. We recommend rinsing your covers from time-to-time and removing excess water, after heavy storms.
Can I wash my cover in the washing machine?
No; our covers are not intended to be washed in a washing machine. Washing your covers in a washing machine can damage your item or alter the color of the fabric. Doing this will also void your warranty. We recommend using a washcloth with warm water and letting the cover air dry.
Are the covers water-resistant or waterproof?
Our covers have double-seam stitching to improve overall water-resistance, strength, and durability. Any stitched cover is not considered waterproof. Some suppliers might use tape or glue on seams for water resistance, but this also does not guarantee waterproofing and weakens the seam-strength of the cover, compared to fabrics that are stitched.
Is mold or mildew covered under the warranty?
No; while our product does have mold and mildew treatment, the outdoor patio cover you choose will fit and perform better if it is slightly larger (1-2 inches in total dimension) than the outdoor product, and slightly shorter to ensure proper circulation underneath the cover. This will reduce water build-up, helping to prevent mold or mildew. You do not want a cover sitting on the ground, as it will saturate, likely causing mold and mildew.