Unpacked Damaged PartUpdated 11 days ago

We're very sorry if a part of your new furniture arrived damaged. We want to make this right for you quickly.

Crucial First Step:

Please do NOT proceed with assembly if the damage seems structural or could affect the safety or functionality of the furniture.

What to Do Next:

• Take clear photos of the damage. If there's a part label or sticker near the damage, please include that in your photos too.
• Identify the damaged part using your instruction manual (e.g., "Part A - Chair Seat," "Part H - Left Sofa Piece"). You can find all manuals here.

Contact Us Immediately:

To get a replacement, please contact Atleisure Customer Service with the following:

• A copy of your purchase receipt.
• The model number of your product.
• Your photos of the damage.
• A description of the damaged part (using the manual's identifier).

Our Chatbot is available at help.atleisure.com, or you can use our Contact Us form here: https://help.atleisure.com/en-US/contact. Clear photos are essential for us to help you.