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Ordering a Replacement Umbrella Canopy: Quick & Easy StepsUpdated an hour ago

If your Atleisure umbrella canopy needs replacing, we aim to make the ordering process as smooth as possible. Here’s how to get started:

Step 1: Identify Your Canopy & Prepare Shipping Info

To help us find the correct replacement canopy for your umbrella, please try to locate:

  • The model number of your umbrella OR the specific part number for the canopy if you know it. This information can often be found in your umbrella's original instruction manual. You can find our general instruction manuals here.

Also, please have your complete shipping information ready (full name, address, and phone number).

(If you're unsure of the exact model or part number, a photo of your umbrella, especially any labels or unique features, can be helpful for our team to assist you.)

Step 2: Contact Customer Service

Provide the canopy identification information (model/part number) and your shipping details to our Customer Service team.

Step 3: Receive and Review Your Invoice

Our team will identify the correct canopy and send an invoice to your email. This will detail the price for the canopy and any applicable taxes or shipping fees. Please review it carefully.

Step 4: Complete Your Payment

Follow the payment instructions on the invoice to complete your purchase.

Step 5: Canopy Shipment

Once your payment is successfully processed, your new canopy will be shipped to your designated address. You will receive tracking information via email once the shipping label has been created.

Ready to Order?

Contact us to begin! You can reach us via our Chatbot at help.atleisure.com or use our Contact Us form: https://help.atleisure.com/en-US/contact.

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