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Information Needed for Efficient Customer SupportUpdated 13 days ago

To help our team understand your product issue and assist you as quickly and effectively as possible, please try to have the following information ready when you contact Atleisure Customer Service:

  • Product's Model Number: Found on your instruction manual or product packaging (e.g., #FRN-XXXXXX). Manuals here.
  • Part Number Needed (if applicable): Refer to your product's instruction manual.
  • A Clear Photo of the Damage/Issue: This greatly helps us understand the problem.
  • A Copy of Your Full Purchase Receipt: For purchase verification and warranty status.
  • Your Complete Shipping Information: Full name, shipping address, and phone number (if a part needs to be sent).
  • A Clear Description of the Issue: Briefly explain the problem.

Providing these details upfront allows us to address your concerns more efficiently. Thank you!

You can reach us via our Chatbot at help.atleisure.com or use our Contact Us form: https://help.atleisure.com/en-US/contact.

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