AtLeisure Logo
All articles

Can't Identify a PartUpdated 5 hours ago

Sometimes parts can look similar, and we understand it can be confusing. Let's ensure you have the right pieces before you start assembling.

Tips for Identification:

  • Carefully compare the physical part to the diagrams in your instruction manual. You can find all our manuals here.
  • Look for subtle differences such as the number of pre-drilled holes, specific angles, or unique cutouts. This is especially helpful for sets like the Amparo or Preston.
  • Lay out all similar-looking parts together to compare them side-by-side.

If You're Still Unsure:

Please do not force any parts if you are uncertain. It's better to confirm first.

Contact Atleisure Customer Service with the following information:

  • A copy of your purchase receipt.
  • The model number of your product.
  • Clear photos of the confusing parts you are trying to identify.

Our team can help! Reach out via our Chatbot at help.atleisure.com or use our Contact Us form found here: https://help.atleisure.com/en-US/contact.

Was this article helpful?
Yes
No