Bolt Won't Thread or Seems IncorrectUpdated 14 days ago

Experiencing issues with bolts during assembly can halt your progress. Let's troubleshoot this common concern.

Troubleshooting Steps:

• Double-check the manual: Ensure you are using the correct bolt type (e.g., M6x18mm vs. M6x35mm) for the specific assembly step. Manuals are available here.
• Inspect the threaded hole: Make sure there is no debris, paint, or welding material obstructing the threads.
• Try a different hole: If possible, try the same bolt in a different, identical pre-drilled hole on another part. This can help determine if the issue is with the bolt or the specific hole.
• Inspect the bolt threads: Ensure the bolt threads are not damaged.

Important: Do NOT force bolts. If a bolt feels wrong, cross-threads, or requires excessive force, stop immediately to prevent damage.

If the Issue Persists:

Please contact Atleisure Customer Service with:

• A copy of your purchase receipt.
• The model number of your product.
• Details of the problematic bolt and the specific hole/part it's intended for (e.g., "Bolt AA won't thread into Part C at step 3"). Photos can also be helpful.

Reach out via our Chatbot at help.atleisure.com or use our Contact Us form: https://help.atleisure.com/en-US/contact.